FAQ

1. How long will my order take to arrive?

Shipping times vary depending on your location. Typically, orders are delivered within 10-18 business days.
For detailed shipping information, visit ourFor information concerning our shipping times, please visit our Shipping & Handling page

2. Where do you ship to?

We currently only ship within the USA.

 

3. Can I track my order?

Yes! You can track your order by visiting our Tracking Page. Once your order is shipped, you will receive a tracking number via email.

 

4. What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, contact us within 30 days of receiving your item for a refund or exchange. See our Return Policy for more details.

 

5. What payment methods do you accept?

Currently, we only accept PayPal for secure and fast transactions.

 

6. What if I receive a damaged or defective item?

If your order arrives damaged or defective, please reach out to us within 48 hours of receiving it. We will arrange a replacement or refund.

 

7. How can I contact customer support?

Our friendly support team is here to help! 💬
📩 Email us at: support@homechefhub.shop

 

8. Do you offer discounts or promotions?

Yes! 🎉 Follow us on Instagram & Facebook for exclusive discounts, flash sales, and giveaways!